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Reports are important as they give you an overview of how live chat software and your agents are performing. A quick summary helps in updating the...
What is agent analytics? Gain valuable insights on your support agents’ performance and how well your team is performing with REVE Chat. Agent analytics directly impacts customer...
Live chat analytics provides you an overview of your chat and agent activity. With the help of this data, you can optimize your customer support...
The chat window is your main inbox to manage all the ongoing chat conversations and the tracking of your live visitors. You can manage your...
REVE Chat provides you an exclusive reporting feature for enterprises. It allows you to generate real time reports and gain insights that help to increase...