Offer
Real-Time Support
with Co-Browsing Software
Be where your customers are do collaborative browsing with co-browsing software
Co-browse online with customers, share browser and provide real time help
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Companies have witnessed 9.5X customer retention rates after adoption of digital channels.
Companies using co-browsing enjoy a 2.4% annual improvement (decrease) in support costs year-over-year.
Businesses using visual engagement tools marked 83% in annual revenue and positive growth.
Co-browsing users achieve a 7.2% annual increase in this key business metrics.
Be where your customers are. Deliver a unified customer experience with REVE Chat’s multi channel customer engagement platform
Continue conversations from messaging channels or calls over the web with the same agent for better experience.
Empower your team with video recordings to monitor chats for better productivity & quality assurance.
Add live video chat to your iOS and Android apps by using REVE Chat’s mobile SDK.
Collaborate with your customers in real time to resolve issues faster by combining live video chat.
Shorten your resolution time by collaborating with the same agent using co-browsing by code. Improve first contact resolution by sharing the unique code and reduce touchpoints.
Co-browsing online helps collaborating with clients in real time and accelerate team productivity. Improve KPIs like average resolution time, CSAT scores, and identify areas of improvement.
Identify customer issues and personally guide them by using the co-browsing online for better engagement and increased conversions
Engage customers effectively with live chat & co-browsing by sharing their screen to provide a virtual in-person experience.
Allow customers to continue the chat from phone or messaging channels to the website with the same agent via unique code.
WebRTC based co-browsing solution needs no installations. Connect instantly with clients by pairing co-browsing with live chat & video chat.
Assures top security to the video conversations, the documents, and other crucial details shared with the agent during the co-browsing session.
Enrich real time customer conversations by integrating REVE Chat’s API within your business application and deliver a great user experience.
Provide real time support to your Andriod and iOS app users with REVE Chat’s mobile SDK for shared browsing and more.
Empower your support teams to help customers with co-browsing tools and deliver remote support from anywhere without downloading any plugins.
Whether it’s onboarding or product demo, deliver personalized sessions to your customers while using your app with REVE Chat’s best co-browsing software.
REVE Chat helps connecting with your favourite third party tools that helps your business.
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